12. Mascot inflatable castle Package

TERMS AND CONDITIONS:

All bookings are subject to a 25% holding fee. The remainder of the payment is due on the day upfront. We take bank and Paypal transfers or cash. ❤ deposits are non-refundable unless your event is canceled or rescheduled due to government restrictions.

We are happy to reschedule your event within 4 weeks notice however this is depending on availability with other bookings.

We normally turn up very early for your event in order to make sure everything is in order. Please be clear on your time frames when booking in order for us to plan.

We do risk assessments on all our equipment and venues. If your venue needs PAT test certificates, insurance documents, or DBS certificates please provide details so we can contact the venue directly and send them all documents required.

We are fully insured for any venue. We also do business with lots of venues within the North West and would be happy to recommend some for you. We advise you always ask any venue before booking an inflatable for indoor use, if you fail to ask and the venue does not allow them on the day, you will still be charged for the booking.

All our units are certificated to the BSEN14960 standard as set by the HSE. All units are cleaned after every use with our antibacterial fog machine to keep them safe and clean.

• Please note the inflatable CANNOT be taken through a house or small access and does require an access width of 3ft wide. This item must also be used on a flat smooth surface (no gravel).
• you will still be charged for the hire if we cannot get it through the access point due to calculation errors or surface problems, so be sure to check! We do not want to let you down!
• Please make sure there is access to electrics at least 40 meters from the inflatable in order for us to connect blowers in. You will still be charged if we can not gain access to the power supply.
• Please note that this inflatable comes with 2 1.5HP blowers that are connected by a UK plug. (Please make sure your power supply can take the following power for each blower X2) Voltage/Frequency: AC 220V/50Hz. Wattage (W): 1150.
• We check the inflatables before delivering and collecting, if clear damage has been made to our inflatables you will be responsible to pay for any damage or repairs needed. Please note there is no food or drink allowed on any of our inflatables and any accidents must be cleaned up.
• No animals are allowed on inflatables! please make sure the ground is clear of sharp objects and shoes must not be worn while on inflatables.
• If we leave the inflatable set up unattended please do not try to deflate or move the castle. We will always be on call to answer any questions or deal with any unexpected problems.
• We use large pegs to peg the inflatable down to the ground or use heavily weighted sandbags. We can take no responsibility for any damage to the ground in the process of setting up or packing away. We will try to be as tidy as possible.
• Please do not smoke or put BBQ next to the inflatable.
• We are not responsible for any injuries while using the inflatable. Please avoid any wrestling, flips, or climbing and supervise children at all times, especially if there are mixed ages using the inflatable. No adults allowed.
• Do not let children mess about with the electrics or blowers. We will set your inflatables up safely and all electrics will be watertight.
• If the rain becomes too heavy, a responsible adult should turn off the power and leave the castle deflated. In extreme cases of thunder and lightning, all guests should move indoors to safety.
• We do not take responsibility for any reckless or careless behavior when it comes to safety. Please follow our advice in order to keep everyone safe. You are responsible for your own health and safety when choosing to use the inflatables.
• When it comes to the weather, the HSE says that 38km/h (24mph) is the recommended maximum wind speed to use a bouncy castle.
• If the castle is rented for outdoor use then we would legally have to reschedule your hire to another date that you choose. This is disappointing news but please remember we only do this for the safety of the children! ❤ we check the wind speeds daily with our Digital Anemometer and also keep an eye on the met office website.... https://www.metoffice.gov.uk/
• Please keep pets controlled! The mascots can be overwhelming for certain animals and they may feel threatened. Please bear this in mind for our actors when attending. 🙂🦖🐕‍🦺
• Please supervise children at all times and do not let anyone kick, push, trip, jump on or punch the mascots.
• We take no responsibility for any injuries or damage if our mascot falls due to any of the above.

• Our Hulk is very realistic and can scare some children because he is 7ft tall and angry-looking. We do reassure all the children he is friendly however his facial features do not look happy and it may take a while for the children to become comfortable with going near him! But once they build up the confidence our hulk dances, fist bumps, and high fives to show them he is there to have fun.

• You must click you have read the terms and conditions and agree to them when making a booking.